Shipping & Returns

SHIPPING

Processing Time
All orders are processed within 1 to 3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Time
Standard shipping within the United States typically takes 7 to 15 business days from the date of purchase, including processing. Delivery times are estimates and may vary.

Shipping Cost
Free standard shipping on all US orders. No minimum required.

Tracking
Once your order ships you will receive a tracking number by email. Please allow 24 to 48 hours for tracking information to update.

International Shipping
At this time inflō ships within the United States only.

Delays
Occasionally, shipping delays happen due to carriers or circumstances outside our control. If your order is taking longer than expected, contact us at hello@inflolife.com and we'll be happy to help. If we cannot ship within the promised timeframe, we'll notify you and provide the applicable options.



RETURNS & REFUNDS

Our Promise 
We believe in inflō Restore and want you to feel confident in your purchase. If you're not satisfied within 30 days of delivery, contact us at hello@inflolife.com and we'll make it right. No hoops, no hard feelings.

Return Window
You have 30 days from the date of delivery to request a return.

Eligibility
Returns fall into two categories:

Satisfaction Guarantee Returns: If you used inflō Restore consistently and are not satisfied with your results, you are eligible for a full refund within 30 days of delivery. Contact us at hello@inflolife.com with your order number. No photos required, no restocking fee, no hassle.

Standard Returns: If you are returning an unused item for any other reason, the product must be unused, unopened, in its original packaging, and in fully resalable condition.

How to Start a Return
Email hello@inflolife.com with your name, order number, and reason for return. Do not send items back without contacting us first. Unrequested returns will not be processed.

Return Shipping
Return shipping costs are the responsibility of the customer and are non-refundable. We recommend using a trackable shipping service. inflō is not responsible for returns lost in transit.

Refunds 
Once we receive your return, please allow up to 10 business days for your refund to be processed to your original payment method. Your bank or payment provider may take additional time to post the funds.

 

Damages & Incorrect Items
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us at hello@inflolife.com as soon as possible, ideally within 5 days of delivery, with a description of the issue and photos if available. We'll arrange an appropriate resolution at no additional cost.

 

Non-Returnable Items 
Gift cards and complimentary digital downloads are not eligible for individual refunds. This does not affect your 30-day satisfaction guarantee or applicable consumer rights.

 

Questions
Email hello@inflolife.com. We will take care of you.